Client Portal

Welcome to Your Healing Space

This portal is your private doorway into care. Whether you are booking your first session or returning to continue your journey, I have made the process simple, secure, and supportive — so you can focus on what matters most — your emotional wellness.

Getting Started

To access the portal, you will first need to create an account. This allows us to protect your privacy and tailor your care.

Create Your Account

Click the “Create Account” button and enter the following details:

First & Last Name
Date of Birth
Phone Number
Email
Password

Once submitted, you will receive a verification email. After confirming, you can log in anytime using the “Sign In” button.

Booking Your Appointment

Once signed in, booking is easy and intuitive. Here’s how:

Choose Your Service

You will see available time slots based on your selections.

Pick a Date & Time

Use the calendar to find a day that works for you. If needed, click “Jump to” to view the next available opening.

Confirm Your Booking

Click “Book”, review the details, and then click “Confirm Booking” to finalize. You will receive a confirmation email with all the details.

Scheduling a Video Session

If you prefer a virtual session, simply check the box labeled “Book as video session” beneath the calendar before confirming. I offer secure video therapy to support your comfort and flexibility.

Managing Your Account

Inside your account, you can view:

Upcoming sessions
Session history
Personal details

If anything looks incorrect, please reach out so I can update your records with care.

❌ Cancelling or Rescheduling

The portal does not allow cancellations directly. If you need to cancel or reschedule, please contact me with at least 24 hours’ notice:

Email: nelsoncd@shaw.ca
Phone: (403) 710-3373

I understand that life happens. Your well-being and continuity of care are always my priority.

A Gentle Invitation

You don’t need to have everything figured out before you reach out. Just begin. I am here to meet you where you are — with compassion, presence, and hope.

Not sure what to expect?
Read my Welcome to Therapy guide.

A Space Just for You